1. Introduction

Welcome to TrifectaPen. This Privacy Policy explains how TrifectaPen ("we," "us," or "our") collects, uses, shares, and protects information about you when you visit our website, TrifectaPen.com (the "Site"), and use our services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Site.

2. Information We Collect

We collect information to provide and improve our services. The types of information we collect depend on how you interact with us.

2.1. Information You Provide to Us

We collect personal information that you voluntarily provide to us when you perform certain actions on our Site, such as:

• Account Registration: When you create an account, we may collect your name, email address, password, and phone number.
• Purchases: When you make a purchase, we collect information necessary to process your order, such as your name, billing address, shipping address, and payment information (which is processed by our secure third-party payment processors).
• Communications: When you contact us via email at support@trifectapen.com, fill out a contact form, or subscribe to our newsletter, we collect your name, email address, and the content of your message.
• Surveys and Promotions: If you participate in a survey or promotion, we may collect information you provide, such as your feedback and contact details.

2.2. Information We Collect Automatically

When you visit our Site, we automatically collect certain information about your device and browsing activity:

• Log and Usage Data: We collect information such as your Internet Protocol (IP) address, browser type and version, operating system, the pages you visit on our Site, the time and date of your visit, and the time spent on those pages.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your interaction with our Site. This helps us analyze trends, administer the site, and personalize your experience. For more details, see Section 5 below.

3. How We Use Your Information

We use the information we collect for various business purposes, including:

• To Provide and Manage Our Services: To process your transactions, manage your account, and deliver the products you request.
• To Communicate With You: To respond to your inquiries, send you service-related announcements, and provide customer support.
• For Marketing and Advertising: To send you promotional materials, newsletters, and other information that may be of interest to you. You can opt out of marketing communications at any time.
• To Improve Our Site: To understand how users interact with our Site, analyze performance, and develop new features and services.
• For Security and Fraud Prevention: To protect our Site, our users, and our business from fraudulent, abusive, or unlawful activity.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, and hosting services. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users of the Site or the public.
• Business Transfers: In the event of a merger, acquisition, bankruptcy, or other sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to help operate our Site, analyze how you use the Site, and improve your experience. Cookies are small text files placed on your device by websites that you visit.

You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted.

6. Data Security

We implement a variety of security measures designed to protect the security of your personal information. We use technical, administrative, and physical controls to secure your data. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your data transmitted to our Site.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out of marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send.

8.1. Your U.S. State Privacy Rights (e.g., California's CCPA/CPRA)

If you are a resident of a U.S. state with applicable privacy laws (such as California, Virginia, or Colorado), you may have additional rights, including:

• The right to know: The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, and the categories of third parties to whom we disclose personal information.
• The right to delete: The right to request the deletion of your personal information that we have collected, subject to certain exceptions.
• The right to opt-out of sale/sharing: We do not "sell" personal information as traditionally defined. However, under some state laws, sharing data for targeted advertising may be considered a "sale" or "sharing." You have the right to opt out of this activity.
• The right to non-discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us at support@trifectapen.com. We will verify your request using the information associated with your account, such as your email address.

9. Children's Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our files. If you are a parent or guardian and believe we have collected information from your child, please contact us at support@trifectapen.com.

10. Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. International Data Transfers

Our Site is hosted and operated in the United States. If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. The data protection and other laws of the United States might not be as comprehensive as those in your country. By using our Site, you consent to your information being transferred to our facilities and to the third parties with whom we share it as described in this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please do not hesitate to contact us:

TrifectaPen
Email: support@trifectapen.com
Website: TrifectaPen.com

1. Introduction & Acceptance of Terms

Welcome to TrifectaPen. This document outlines the Terms and Conditions ("Terms") governing your use of our website, TrifectaPen.com (the "Site"), and the purchase of our products and services. TrifectaPen ("we," "us," or "our") provides this Site and its services subject to your compliance with these Terms. By accessing our Site and placing an order, you agree to be bound by these terms in their entirety.

2. Website and Medical Information Disclaimer

We have made significant efforts to ensure the information provided on the Site is accurate. However, we make no representation and give no warranty of any kind in respect of the information's completeness or accuracy. The material and product descriptions on this website are provided for informational purposes only and do not constitute medical advice. The products and any claims made about specific products on or through the Site have not been evaluated by the Food and Drug Administration (FDA) and are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a qualified healthcare professional before starting any new treatment. We do not accept liability for any loss (direct, indirect, or consequential) which may arise from reliance on information contained in the Site, except in relation to death or personal injury caused by our negligence.

3. Ordering, Medical Eligibility, and Contract of Sale

3.1. Medical Eligibility and Provider Review

All orders for pharmaceutical products are contingent upon a thorough review and approval by a licensed medical provider in the state of your residence. By placing an order, you consent to have your information reviewed by a member of our affiliated medical team. Not all individuals will be medically eligible for the medications offered. If our licensed medical provider determines you are not an appropriate candidate for the treatment, your order will be canceled, and you will not be charged for the purchase.

3.2. Ordering and Contract of Sale

You may order products from the Site by completing and submitting an order form through our checkout procedure. Our confirmation of your order via e-mail constitutes a binding contract between you and TrifectaPen, subject to medical approval as outlined in Section 3.1.

4. Subscription Services and Recurring Billing

We offer subscription plans for certain products. By purchasing a subscription, you agree to an initial, non-cancelable term of three (3) months. Upon completion of the initial three-month term, your subscription may be canceled at any time in accordance with our cancellation policy.

By subscribing, you expressly authorize TrifectaPen to charge your payment method on file for each recurring shipment. Your card will be billed automatically on the subscription renewal date each month for the duration of the subscription term. This authorization remains in effect until the subscription term has concluded and is properly canceled by you.

5. Pricing and Payment

The price of the products will be the price quoted on the Site at the time we accept your order. Prices are subject to change without notice. While we take care to ensure accuracy, pricing errors may occasionally occur. In the event of a mispriced item, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. We are under no obligation to provide the product at the incorrect (lower) price.

6. Intellectual Property

"TrifectaPen" is the trademark or registered trademark of TrifectaPen and/or our affiliates in the United States and other countries. The material on the Site, including text, graphics, logos, and images, is the property of TrifectaPen or our content suppliers and is protected by copyright laws. You are welcome to view, print, and download the contents of the Site for personal, non-commercial use, but not for any commercial purposes or re-publication.

7. Delivery of Products

We will arrange for the delivery of the products you order to the address you specify in the checkout procedure. Delivery times are estimates and are not guaranteed. If you fail to take delivery of the products or provide adequate delivery instructions, we may cancel your order and refund you the price of the products, less any applicable delivery charges.

8. General Provisions

The products advertised on the Site are intended for sale to persons dealing as consumers and are not for resale. Any contract between us shall be governed by the laws of the State of Delaware, without regard to its conflict of law provisions. You agree that any dispute arising from these Terms will be subject to the exclusive jurisdiction of the state and federal courts located in Delaware.

9. Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Site after such changes constitutes your acceptance of the new Terms.

10. Contact Us

If you have any questions about these Terms, please contact us:

TrifectaPen
Email: support@trifectapen.com
Website: TrifectaPen.com

1. Our Commitment to Protecting Health Information

TrifectaPen is committed to protecting the privacy and security of our users' protected health information ("PHI") in compliance with the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). This policy outlines the security and privacy controls we have implemented to safeguard electronic Protected Health Information (ePHI) that is collected, transmitted, or stored through our website, TrifectaPen.com (the "Site").

2. Data Encryption

We enforce strict encryption protocols to protect ePHI at all stages. All data transmitted between your browser and our servers is secured using industry-standard Transport Layer Security (TLS) 1.2 or higher. Furthermore, all ePHI stored in our databases and servers ("at rest") is maintained in an encrypted format to prevent unauthorized access.

3. Access Controls

Access to ePHI is strictly limited to authorized personnel who require it to perform their job functions, such as licensed medical providers and support staff. We implement robust access controls, including unique user credentials, role-based access permissions, and mandatory multi-factor authentication (MFA), to ensure that only verified individuals can access sensitive information.

4. Secure Hosting and Data Centers

TrifectaPen partners with a HIPAA-compliant web hosting provider to ensure that our servers and infrastructure meet the stringent physical, technical, and administrative security requirements of the HIPAA Security Rule. Our data centers are equipped with advanced security measures to protect against unauthorized physical access and environmental hazards.

5. Business Associate Agreements (BAAs)

We enter into legally binding Business Associate Agreements (BAAs) with all third-party vendors and service providers (such as hosting providers or software vendors) that may have access to, handle, or transmit ePHI on our behalf. These agreements contractually require our business associates to implement and maintain the same high standards of security and privacy for ePHI that we uphold.

6. Auditing and Logging

To ensure accountability and detect potential security incidents, we maintain detailed audit logs of all activities involving ePHI. These logs record who accessed the information, what actions were taken, and when the access occurred. Audit trails are reviewed regularly to identify and investigate any suspicious or unauthorized activity.

7. Data Integrity and Backups

We have implemented comprehensive safeguards to protect the integrity of ePHI and prevent it from being improperly altered or destroyed. All ePHI is regularly backed up to secure, encrypted, and geographically redundant locations. This ensures that in the event of a system failure or disaster, we can recover and restore the information accurately and efficiently.

8. Secure Disposal

When ePHI is no longer required for its intended purpose and retention is not mandated by law, we follow established procedures for its secure and permanent disposal. This includes methods such as cryptographic erasure and data wiping to ensure that the information cannot be recovered or reconstructed.

9. Changes to This Policy

We may update this HIPAA Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about our HIPAA compliance or the security of your information, please contact us:

TrifectaPen Security Officer
Email: support@trifectapen.com
Website: TrifectaPen.com